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Email Masco Medical with any questions or comments you have about our company, management team or portfolio of product lines and services

frankmasielloassoc@gmail.com

646.626.2675

General Terms and Conditions

GENERAL TERMS & CONDITIONS

Acceptance of any Purchase Order is expressly limited to the following Terms and Conditions. MicroAire Surgical Instruments will not be bound by any additional, different, or inconsistent terms contained in any Purchase Order unless all parties specifically agree in writing to incorporate such terms before Purchase Order has been submitted. MicroAire reserves the right to refuse any order.
MINIMUM ORDER REQUIREMENT

All orders must meet the $50.00 minimum order requirement.
SHIPPING INFORMATION

Shipments are F.O.B. Origin
Freight will be pre-paid and added to the invoice unless otherwise directed.
PAYMENT OPTIONS

MasterCard, Visa, American Express accepted.
credit card payments are not eligible for any discounts pertaining to early payment
Payment Terms: Net 30 from invoice date.
Remit To: MicroAire®, Lock Box 96565, Chicago, IL 60693
BILLING DISCREPANCIES
Claims must be made within 30 days of invoice date.
RETURNS FOR CREDIT

Product must be unused and in re-sellable condition (original, intact packaging).
All products must be returned within 30 days of invoice date.
Credit is not offered after 90 days from invoice date, or for custom or altered products.
Returns for credit are subject to a 15% restocking fee.
Customers are responsible for freight and insurance charges.
Ownership is retained by the Customer until product has been delivered and accepted by MicroAire.

Contact Customer Service for an RMA Number prior to returning items for credit (MicroAire is unable to accept returns without an RMA).

RETURNS FOR SERVICE OR REPAIR

We recommend that MicroAire instruments be inspected and tested for safety and performance at one (1) year intervals.
All instruments returned for service must be cleaned and sterilized prior to return.
Customers are responsible for freight and insurance charges.
Customer is responsible for the product while in transit.
Contact Customer Service for an RMA Number prior to returning items for credit (MicroAire is unable to accept returns without an RMA).

WARRANTY

MicroAire powered surgical instrumentation is warranted to be free from defects in materials and workmanship to the original purchaser for a period of one year from date of purchase (with the exception of refurbished scopes and aseptic batteries, which are warranted for 90 days).

Warranty is limited to repair or replacement of the product without charge and is void in the event of abuse, misuse, disassembly, alteration, or repair of the product not authorized by MicroAire®, or in the event that the product has not been used in a reasonable manner and in compliance with the Operating Instructions furnished by MicroAire®.

All other expressed or implied warranties are excluded and MicroAire® shall have no liability of any kind for incidental or consequential damages.